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New User Guide

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  1. What Can I Do with My Order Now? Before the shipment arranged, customers has the flexibility to make adjustment to the order they placed through our convenient online order management system.In My Orders, you can easily find each order you've placed and its current status. On your order details page, various help options will ...
  2. How can I cancel the order? Cancel Your Order Before Payment If you have not paid for your order, there is no need to contact us to cancel it. We receive hundreds of 'test' orders each day which our members are using to quote certain cart contents and save the invoice for later reference.We ignore all orders until a ...
  3. What should I do if I want to add some products? If the order is not shipped, you can place a new order directly. Please also contact us via email (Service@etradesupply.com), thus we can issue a refund of one shipping cost, and combine the shipping.If the order is already shipped, you can place a new order and we will process it quickly.
  4. View Prices in Different Currencies Need to view prices in different currencies?You can choose to view prices in different currencies using the drop-down currency menu at the top right of our web pages.You can view prices in the following currencies:- US Dollar (USD)- Euro (EUR)- British Pound (GBP)- Australian Dollar (AUD)- ...
  5. How Can I Make An Order from ETrade Supply Having trouble buying parts? Here are step-by-step instructions to help you make an order from ETradeSupply.com. 1. Register with ETrade Supply for free. 2. Log in to your ETrade Supply account. 3. Search or browse products, and if you wish to buy them, type a number in ...
  6. Useful Shipping & Payment Information   Please find the country of destination for more information regarding shipping.  

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