According to an analysis of user reviews, Apple iOS 16 has the most bugs for social networking apps

IT Home, Oct. 7 -- When a new iOS release rolls out, it's bound to bring some unforeseen bugs, and those bugs can lead to some strange problems with third-party apps. iOS 16 is no exception. An analysis of user reviews in the weeks following the initial launch of iOS 16 found that social networking apps and dating apps were more likely to have problems on iPhones running Apple's latest operating system

 

To understand which types of apps are experiencing the most problems with iOS 16, UnitQ applied artificial intelligence to thousands of reviews of 4,800 mobile apps on the App Store, which it compared to reviews posted before the launch of iOS 16.

 

 

It found that social networking apps saw a 42 percent increase in complaints about app quality issues, ranking first. Dating apps came in second with more than a one-third increase in user complaints about quality issues, and health and fitness apps came in third with a 21 percent increase.

 

Specific to the type of problem, users of social networking apps complained that they were unable to upload photos increased by 90 percent. Reports of Apple Pay not working in the shopping app likewise increased by 90 percent, and complaints of blank screens in games increased by 85 percent.

 

Not all of these problems occurred in consumer-facing software. Business and productivity apps saw a 73 percent increase in users not being able to sign in to the app. This is a big problem with the new iPhone 14, and it's a good thing Apple fixed the bug in iOS 16.0.1.

 

It's important to note that these numbers are a percentage increase in complaints about specific issues in app reviews, not that 90 percent of iPhone shopping app users can't use Apple Pay, just that the number of complaints about this issue has nearly doubled compared to the number before iOS 16 was released.

 

This analysis doesn't mean that iOS 16 has more bugs, either. UnitQ did the same analysis shortly after the release of iOS 15 and found that the system had more serious problems. For example, complaints about excessive buffering in social networking apps rose 2900 percent, and complaints about missing download buttons in photo/video apps rose 1633 percent.

 

IT Home learned that these iOS 15 issues were eventually resolved, and that iOS 16 will be the same.

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