• Service time: 0:00 ~ 24:00 (Robot) / 9:00 ~ 12:30 & 14:00 ~ 18:30 (HK and Dallas, USA time, Representative)
  • Customer Service Robot

    no waiting

    Customer service robot can answer your simple queries quickly, saving your time from waiting for our service representatives.

  • Customer Service Reresentative

    need to wait

    You can ask for help from our service representatives to address your complicated issues. But it may take a few minutes to connect to one of our representatives.