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Nexus 5 replacement screen has shadow (dark pixel area). Defect?
Nexus 5 replacement screen has shadow (dark pixel area). Defect?
By Chris Freeman| May 15th, 2015| +1 3Share this guide with your friend!I installed the replacement screen (digitizer Assembly + front housing) and noticed immediately a 'shadow' in the upper left corner of the screen.
(image uploader doesn't work)
It's a dark area (~1cm2) on the screen that has a soft edge and is darkest at the screen's edge.
The screen+housing came pre-assembled so I doubt there was any mishandling on my behalf.
The installation was otherwise smooth and everything else functions as before.
So, is the screen defective?
Is there a way to correct this or steps to troubleshoot the issue?
Thanks,
Chris
Answer this question1 ANSWER:
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By ETrade Supply| May 16th, 2015 | 1 | +1 2
Hello Chris,
Your problem was caused by the damaged LCD display, you'll have to replace a new screen to solve the problem.
If the part you receive from our website is faulty or damaged during the shipping, please contact us at service@etradesupply.com or submit a WEA here: http://www.etradesupply.com/knowledge-base/cat/policies-terms/post/wea-process/
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