Shipping Methods
Type |
Shipping Method |
Warehouse |
Cut-off Time |
Minimum Shipping Cost |
Pre dispatch Processing Time |
Transport Time
( business day ) |
Total Lead Time
( business day ) |
Expedited |
Fedex Overnight |
US Warehouse |
3:00 pm CST |
USD $16.99 |
Same day shipping |
1 day, US only |
1-2 days, US only |
Standard |
Fedex Ground |
US Warehouse |
3:00 pm CST |
USD $12.66 |
Same day shipping |
1-2 days, US only |
2-3 days |
DHL International |
HK Warehouse |
6:00 pm CST |
USD $17.80 |
1-2 days |
3-5 days |
4-7 days |
Tracking Your Order
check my order status
5-7 business days
Warranty Policy
https://www.etradesupply.com/quality-warranty.html/
Please Note : Manufacturer trademarks, service marks, logos, brand names, and brand models are the property of their owners. Representations of and references to brand names, models or parts contained herein are for informational purposes only and are not intended to indicate or imply any affiliation with or endorsement by the manufacturer.
The part in question was loose and did not maintain connection, it seemed as if no test was done to see if this was truly in working order. Had I known this was the case I would have ordered multiple units and hoped I had found a working one. The unit is currently refusing to charge the phone and so once again i am left with a faulty charging port. However shipping was good and reasonable.
[ ETS Answer ] Dear Billy Jones,
Really sorry to hear that there is something wrong with the product you received.
In order to resolve this issue as quickly as possible, please refer to our RMA Process below:
http://www.etradesupply.com/knowledge-base/cat/policies-terms/post/rma-process/
Once you have submitted the RMA Request in the system, we will immediately deal with your issue.
Please also provide us the photos in high definition ("ETS" stamp photo and the evidence photos/short video)
and detailed descriptions to explain your claim so that we can process this issue more efficiently.
Thank you for your understanding and cooperation.
Have a nice day.