Top 5 Issues and Solutions for the Nokia Lumia 920

There is no doubt that Lumia 920 is one of the main actors of Nokia’s Lumia series. It runs a Windows Phone 8 operating system. However, this smartphone inevitably has some hardware and software issues like other phones.

Issue 1: Battery Drain

People are always complaining about the rapid battery drain problem on almost every smartphone and Nokia Lumia 920 is no lucky to escape this fate.

Possible Solutions

1. Check if any background process stuck or not. A stuck process easily drains your Lumia 920 battery.

2. Disable apps you aren’t using: NFC, Bluetooth, Wi-Fi, GPS, mobile data, etc.

3. Reduce screen brightness.

Issue 2: Random Shutdown

Some users have reported that the device randomly switches off while in use. This is also a common problem for the Lumia 920.

Possible Solutions

1. First try to do a soft reset by holding down the Volume Down and Power buttons together until the phone vibrates three times.

2. If the soft reset fails, then try a hard reset (Camera + Volume Down + Power buttons at the same time). Hold all three buttons down until the phone vibrates then release power button and hold volume down and camera for a further five second. Remember by doing this you will lose all data, for it's basically a factory reset.

Issue 3: Overheating

Nokia Lumia 920 is overheating after some time (20 minutes to 1 hour according to some users’ reports). Overheating problem is a general issue for most smartphones.

Possible Solutions

1. Check the running tasks by pressing the back button for long so as to close all running processes.

2. When the Lumia 920 handset performs some programs that needs searching for permission to use location services, it may cause the Lumia 920 overheating problem. Try to launch every program you installed one by one and accept the terms and conditions.

Issue 4: Blurry Photos

Lumia 920 is famous for its photographing. But the blurry pictures taken by the device may annoy you.

Solutions

1. If you use camera shutter key, then you should first half press the camera shutter key and wait till camera locks focus on the scene.

2. If you take pictures by tapping on screen, then you should tap on the part of screen where you want to focus, then take the photo.

Issue 5: Lumia 920 Freezes

Some users complaint that their Nokia Lumia 920 freeze when people use the bluetooth headset or Wifi.

Possible Solutions

1. Some users encountered with this problem after installing Viber. Uninstalling Viber might solve user’s freezing problem.

2. Some users point out that when the WiFi or Bluetooth is on, it may freeze and the battery may drain very quickly possibly due to large amount of data transfer. So you can try turn off the WiFi or Bluetooth and see if it helps.

3. If you still cannot figure out what the problem is, you can try a hard reset (Camera + Volume Down + Power buttons at the same time).

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