How to Solve the Common HTC Butterfly Problems

The Butterfly S is the first HTC smartphone to release with Android 4.2.2. Jelly Bean. It features a 3,200mAh battery, a half day of uptime, a powerful processor and a brilliant screen. Despite its high-end specs however, some common problems still happen on this device. Take a look at the following issues and solutions for the common HTC Butterfly problems.

How to Solve the Common HTC Butterfly Problems

HTC Butterfly Display Problem

A user published in a phone forum that the suit symbols do not display properly on the HTC Butterfly. It's most likely an issue on all high-density smartphones, such as the HTC Butterfly, HTC One and HTC DNA. It’s lucky that we have found a solution for this. You can try the Preferences setting to display detailed cards. You can get to it via Menu --> Preferences --> "Card Style"---> "Detailed cards".  

Wi-Fi issues on HTC Butterfly

Some people reported to us on the HTC Butterfly Wi-Fi issues, one user said that his Wi-Fi connection is being authenticated but then it hangs. Here the instructions are given below to solve this problem:

• First of all, go to check that your WIFI is turned on

• Make sure your device is configured properly

• Restart your device for better results

• As sometimes problem is solved by this step

• If your problem is not solved then reset all network settings

• Go to the main menu and then select Setting icon

• Now tab in general and then reset, now reset network setting

• Now your problem is surely solved  

How to Factory Reset (Hard Reset) HTC Butterfly

Here are two methods for resetting the HTC Butterfly. You can go through the settings or through the hardware buttons:

A. Resetting HTC Butterfly

• Slide the Notifications panel open, and then tap the Gear Icon or Settings.

• Select Backup & reset.

• Tap Reset phone.

• Then tap Reset phone, on the Reset phone screen.

• If you want to delete the files on the HTC Butterfly, tap OK.

B. Resetting HTC Butterfly by Hardware Buttons

The following steps are useful if your HTC Butterfly screen is unresponsive or frozen and there's no way to access the settings.

• First, press and hold the Volume Down button and then do the same way on the Power button.

• Hold the two buttons until the three Android pictures show on the screen.

• Release the button when the three Android pictures appear and press Volume Down.

• Tap on Factory Reset, and then press the Power Button to confirm.  

How to Extend Battery Life of HTC Butterfly

For HTC Butterfly smartphone, if you want to save the battery to last a longer time, what you should do is to adjust your settings. Follow these suggestions:

• Turn on the power-saving option on the phone (if applicable).

• Lessen the screen brightness and the screen lock timeout.

• Turn down your phone’s volume.

• Close any apps or features when you are done using it so they will not continuously running in the background.

• Turn off the network connection if you are out of range so that your device will stop searching for a network signal.

• You should use the latest version of the software update. Software updates improves some features and fixes some bugs on the previous software version.

• Turn off the camera flash.

• The camera viewfinder can be a power drain, so please turn off it after you've finished taking photos.

  1. BY mujuzi adam
    |

    Htc butterfly switch fibre broken and failed to get another fiber to replace .help on identifying grounds for switch

  2. BY MJ
    |

    Will anybody tell me what should i do my htc butterfly s’ touch is not working while in recovery?
    Please help is needed.

    • BY kaye
      |

      Hi,you may restart your smartphone, if it is still not work, you can tell us here. May this can help you.

  3. BY my htc memory card n
    |

    Memory cad is not show

  4. BY Ajay gupta
    |

    I am unable to use 4G SIM in my HTC butterfly s phone.I bought this from hongkong.I am not getting any options of 4G nor LTE.am I able to use 4g SIM in this phone in India.

  5. BY udara
    |

    My HTC butterfly s phone outo off when UN plug charger I can’t use without charger plz help me

  6. BY htc suck
    |

    seriosly my htc butterfly is fucking phone i ever had. it keep turn off even my battery is still 80%. sorry HTC team made me really disapointed.

  7. BY Manoj sharma
    |

    My htc butterfly x920d LTE 4g mobile but reliance jio sim signal not comming butt while. I useanother 3g sim its working fine problem is Jhou with ,4g sim

  8. BY J-ling
    |

    On my HTC butterfly 2 the battery icon shows a ‘!’ and doesn’t charge and it’s not the charger or the power source that’s not working.

  9. BY Moses
    |

    My HTC butterfly S camera won’t start it displays black screen then commands itself to homescreen,I have tried all possibilities bt are not working.Please help.

    • BY kaye
      |

      have you tried with download camera app or restore factory settings?

  10. BY eben
    |

    hello i am using htc butterfly 2 there is problem with my wi.fi connection the divice is not showing wi.fi any connection after turning wi.fi on phone. amd also the network goes off and on at any time.please help me out…..

  11. BY Manoj sharma
    |

    My mobile htc 920D light blinking lots of time while on charging.

  12. BY Mikoyan
    |

    My Butterfly have this severe battery problem for months now, I can’t use it to browse internet or social network for any longer than a few minute before the phone shut down itself and unable to reboot unless connected to a power source. The phone still runs fine in idle, even with music turned on, though.

    I currently have an ad-hoc method in solving this by connecting it to a powerbank any time I want to browse, but that’s such a nuisance. Any suggestion?

  13. BY Tebo Gordon
    |

    My htc butterfly’s network is not working even when I insert a micro sim card it says, no sim card. Please help me. Thanks.

  14. BY sourabh
    |

    my htc butterfly x920d is not proper working external antenna so please help.

  15. BY Armen
    |

    My htc butterfly’s network is not working even when I insert a micro sim card it says, no sim card. Please help me. Thanks. How too buy

  16. BY Samad
    |

    My htc butterfly’s network is not working even when I insert a micro sim card it says, no sim card. Please help me. Thanks.

  17. BY Idris Shehu
    |

    my HTC butterfly went of and refuse to either recover or reset. it tries to boot hangs (htc_ quietly brilliant) and just keeps trying to boot till the battery dies

  18. BY ellanggo
    |

    My htc butterfly’s network is not working even when I insert a micro sim card it says, no sim card. Please help me. Thanks.

    • BY Idris Shehu
      |

      my HTC butterfly went of and refuse to either recover or reset. it tries to boot hangs (htc_ quietly brilliant) and just keeps trying to boot till the battery dies

  19. BY jonathan
    |

    My htc butterfly hard reset few times already but the data internet still very slow,
    wifi ok. what is the problem? please help.

  20. BY amir aziz
    |

    hello i am using htc butterfly 2 there is problem with my wi.fi connection the divice is not showing wi.fi any connection after turning wi.fi on phone i am fade up

  21. BY moneer
    |

    hello : I have big problem with my htc butterfly its got switch off and just stay on this mode it give me this message (htc_ quietly brilliant) no more ,unfortunately i didn’t backup my data and i cant lost it so help me to fix this problem without lost my data , best regard

  22. BY Idris
    |

    Hi
    Big appreciation if anybody a solution for my HTC butterfly S which is : .i can’t play any audio,
    It’s showing unable to play this file..no songs no ring tone no video sound even…pls help..

    • BY eze victor
      |

      I’m having similar problem o. My HTC butterfly audio doesn’t play through headset, speaker also not playing sound. Don’t understand the phone I fell for o. Phone I got about three months ago

      • BY kaye
        |

        Hi guys, maybe the flex cable loosed when your phone fell down, you may tear down your phone and reconnect it. Also you can go to a repair shop ask for a professional help. May this can help you.

  23. BY john
    |

    my new htc butterfly x920e memory is displaying 1.81 gb as the total phone memory instead of 32gb with apps covering up to 30gb i have tried formating it and its not working please what can i do to solve it

  24. BY Neha
    |

    My HTC amaze 4g diplay not showing. No damage. My phone start but display not show.what i do plz help

  25. BY Bipa
    |

    Pls fix camera for HTC butterfly s.. in low light and at night the picture s become purple or pink.. and hazzy.. Pls solve it..

  26. BY srinivas dasu
    |

    HTC butterfly x920d not connecting with pc, laptop..problem started after getting firmware update to android 4.3…i did all tricks n tips what mother google shows..but no use…pl anybody got similar problem share with me…thank you

  27. BY sonia
    |

    My HTC butterfly data card(mobile network) don’t work properly. And camera on flash gives yellow pictures. Plz help.

  28. BY Emmanuel Appiah
    |

    Is update avilable

  29. BY Emmanuel Appiah
    |

    Pls htc x920e it some time I can’t find my contacts

  30. BY raul
    |

    I have 2 HTC’s,a Butterfly & HTC one(zoe) bought a year ago.This two units encountered the same problem,just suddenly turned off and cannot switch on.I tried to charge but the red light keeps on blinking only and never charge,any idea on what’s the problem with this two?

    • BY Ella
      |

      Pls were u able to turn it on mine is currently having d same pro blem

  31. BY varun
    |

    my HTC BUTTERFLY S is not getting switched on.. it was alright a min b4 … and all of a sudden its not getting switched on .. the screen is showing no display n looks to be frozen(dead)..if I charge it there shows no light…please somebody help me in fixing the problem … thank you

    • BY Nitin Jagtap
      |

      Varun my HTC BUTTERFLY S Have same problem if your problem was solved please tell me…

  32. BY kwei mnensah
    |

    plz my htc butterfly freeze and went off by itself and is not coming on again if i try putting it on. but if i put it on charge it shows the red light that is charging.. what should i do ?

  33. BY Asad
    |

    I have HTC butterfly, not sure which version it is, it has 2020 mAh battery, problem with my phone is its camera flash, camera flash is not synchronised, flash goes off before the camera captures the shot. so all my snaps do dull in dark. any solution?

  34. BY esther
    |

    hi, my phone after update the latest software on yesterday my wifi can’t to connect show “error”. may i know how to fix the problem? this is my phone no:017-7047726

    • BY esther
      |

      my phone is htc butterfly s , tq

  35. BY Daniel
    |

    My htc butterfly’s network is not working even when I insert a micro sim card it says, no sim card. Please help me. Thanks.

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