How to Fix LG Nexus 5 Wi-Fi Problems

Many Google Nexus 5 users report to forums that they experience the Nexus 5 Wi-Fi connection problems. They give a feedback that other cellphones can connect to the same Wifi network successfully, while their Nexus 5 fails. They are also bothered by the failed wireless connections when they reach a new place after they leave a Wi-Fi network, even though the place has already been known to the system. Some said their Nexus 5 can connect to the Wifi network, but there is no data transfer on the device. When you face the Nexus 5 Wifi issues, what can you do to fix the Wifi problems? Actually, Wifi connection problems are common issues on many devices. Here we collect some helpful solutions posted on technology forums for you.


Solutions to Fix Nexus 5 WiFi Connection Problems:

Troubleshooting 1:

Some LG Nexus 5 owners suggest go to Airplane mode, switch it off and then turn it on back again. You would find the Wi-Fi connection works automatically.

Troubleshooting 2:

On your Google Nexus 5, go to Settings > Wireless and Networks > Wifi > Select Your Network Name > Tap Forget. After several minutes, you can reconnect the network and enter the password that may be needed and then check if the Wifi network connection is available for your LG Nexus 5.

Troubleshooting 3:

Sometimes, the Wi-Fi failure is caused by the Wi-Fi router, so you can double-check if the Wifi router is up-to-date following the manual instruction if you can access to the router.

Troubleshooting 4:

If you find the WiFi problems may be caused by the router, you can try to unplug its power and wait about 10 seconds. After that, plug it back in again. And reestablish the router to renew the connection 20 seconds later.

Troubleshooting 5:

If you are unable to have the Wifi router set up securely, you also can turn to the Wi-Fi router’s manufacturer for professional guides to update the WiFi router’s firmware.

Troubleshooting 6:

You must be aware that if you need the public wifi service, you need to access the required terms and conditions on a specific page before you can fully access the web. In hence, you may encounter the Wifi issue that the Wi-Fi connection is active on your Notification bar, while you are unable to access any webs. To solve this public wifi issue on Nexus 5, you can open the browser in your device and enter any URL which will lead you to a welcome page instead. You can follow the hints and accept the terms and conditions to freely enjoy the Wifi network.

Note: You may have to go through the same Google Nexus 5 Wi-Fi connection process to reconnection the WiFi network if you turn off the WiFi in public places.

Troubleshooting 7:

Sometimes, the Auto frequency settings may cause Wi-Fi problems if you use a dual-band router, such as 2.4GHz and 5GHz. When you face the Nexus 5 WiFi trouble, you can try to set your device to use only the 2.4GHz band by going to Setting > Wireless and Network > WiFi > Tap the Menu button again > Select Advanced/Wi-Fi Frequency Band > Tap 2.4 GHz only.

Troubleshooting 8:

Choosing the option “Avoid Poor Connections” on your LG Nexus 5 will prevent your device from connecting to a weak Wifi network that could be used. To avoid the Nexus 5 Wi-Fi connecting troubles, you can let your Nexus 5 try possible available WiFi networks by going to Settings > Wireless and Network > Wi-Fi > tap the Menu button > select Advanced Wi-Fi > Uncheck Avoid Poor Connections.

If all the above-mentioned Nexus 5 WiFi connecting solutions are not workable for your handset, you can call LG customer support to ask for help. If you have met other Nexus 5 Wifi problems and don’t know how to solve it, please let us know in the following comments.

  1. BY Areli C

    Hi! My Nexus 5 suddenly stopped recognizing WiFi networks. Not even the WiFi icon appears on the screen! Whenever I go to WiFi settings, it is stuck in an endless “Searching for networks cycle” message. As I mentioned, it does not recognize any WiFi network and I don’t know what the problem could be.
    I have tried all of the above but my Nexus 5 continues to have the same issue. I have even reset it to Factory mode. I would really appreciate any help!! Thanks!

    • BY Rui

      Hi,i have the same issue,how to fix it?

      • BY Nagaraju Vijayawada

        Above-mentioned all method I applications apply but WiFi still not working

        • BY Karun

          I have the same issue since Jan 2016 as far as i remember.
          I tried all solutions found on internet. Although I had a quick fix, I bought a new phone; but i love my nexus, so what i am gonna do is
          RESTORE and INSTALL the original ANDROID KITKAT in my phone and check if that works or maybe ANDROID NOUGAT. and update here again.


  2. BY b renganathan

    i have one nexux 5 phone – sometime wifi connect automotically. but most of the time while connecting wifi always it reads as IP address obtaining but not connected wifi . anybody hel on this


  3. BY Panyapon Sudkaow

    I could not turn on wifi, I do not know what the problem is. Could you please tell me how can i solve this problem otherwise I am living in Bremen, Germany. there is a customer service.

    Thank you

    • BY N.Nagaraju

      Same problem

  4. BY Costi

    Wifi switch is not doing anything for me it keeps saying “To see available networks, turn WiFi on”, MAC address is unavailable too and can’t activate portable WiFi hotspot also

  5. BY justin

    Airplane mode solution worked perfectly. Thank you!

  6. BY maniyarasan

    My nexus showing turning WiFi on in WiFi icon.I cannot able to connect to internet even I restarted and reset my mobile.but still I’m having the same problem again .give me solution…

  7. BY kert

    My phone connects to wifi and some of the apps just works fine but some (like youtube or translate) are having trouble. It looks like it cant gets any data while using some of the applications. Dont know what to do.. Tried static ip or other solutions but did not help at all.

  8. BY rekuzpa

    Troubleshooting 10. Make sure the (wpa or wep) password registered in the
    router is the one you are using.

  9. BY Jan

    Just found a fix for my WiFi. The access point gave my IP address to another device on the network when I left the building, but Nexus 5 (android version 4.4.4) ignored the DHCP server to change it’s IP when re-registered. This must be a bug in DHCP allocation on Nexus / Android.

    Setting static IP in advanced options to higher number (bellow 255 in /24 range) or allocating IP on the router will fix the problem.

  10. BY Mitch

    I just started having problems with WiFi on my Nexus 5. I’m able to connect to the network, but there is still no internet access. I have a working connection on all my other devices. Any suggestions?

  11. BY Mario

    Changing the router conection channel worked for me.

  12. BY Nenad

    Using the static IP address solved the problem.

  13. BY Dl Andries

    You need to change the router security from WEP to WPA.
    I had the same problem and this is what I’ve done. It worked just fine.

  14. BY Ibrahim

    Changing the connection to a static IP address and setting the IP address to be within the range allowed by the router worked for me. The phone seems to be having issues with dhcp

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  16. BY Kiran


    I just purchased nexus 5 .. While connecting to wifi.. I am able to find my router name.. but “connect” option is disabled..

    Pls advise how to enable connect option in wifi


    • BY kanika


      Did you found the fix ? I m also facing same issue

    • BY adnan

      Hi, I am facing issue with WiFi. We have 2 nexus 5. At same place one mobile is scanning a router and other is not event displaying in available connections. Please help

      • BY harsh

        I am having the same problem. Did you find any solution???

  17. BY MS

    In my case I had to manually add the MAC address of my Nexus 5 in my router settings (you can find it in the “Advanced” section in the additional menu under wifi & networks). Then it worked perfectly.

  18. BY jon

    just spent about 4hrs trying to figure out why my new nexus 5 wouldn’t connect to my home hub 3 router, it’d just loop on authenticating and connecting…

    well eventually the penny dropped when i was looking at my dhcp settings on the router and i realized i don’t use dhcp. (set to off)

    In this case the problem was defiantly between the keyboard and the chair.

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  20. BY xaeroborg

    Troubleshooting 9:

    Change the date and time to the local date and time. The router in general will be configured to the local time. If your LG Nexus 5 has been brought to a different country or just playing around with wifi without using the sim then try this step and it should work if everything above fails.

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