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How to apply for a WEA processing request:

  • Log in to your account, check ''My Orders'' and click ''Request WEA".

    Choose the WEA items and quantity.

    Submit requested information.

    Confirm the above information.

  • Wait for ETS verification.

    Check ''My WEA History'' to view result. Once passed please click ''open'' to next step.

    Submit information as requested and leave message for any exception.

    Wait for notification once ETrade Supply received the parts.

  • Received news will be updated in ''My WEA History''.

    After QC test, once verified we will arrange exchange or refund as per request. System will be confirmed automatically that you have received the replacements or refund after 10 days.

    Process completed once get your confirmation.

    * ETS will not be responsible for any part with conditions following. For details, please refer to ETS' Warranty Policy.

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